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Paying for S-Mail




  • How can I pay for S-Mail?

    Please visit this page to find out more on our payment options.

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  • I have no credit or debit card but I have electronic money. How can I pay for S-Mail?

    Please visit this page.

    Below you can see the rules for debiting the funds you transfer.

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  • Why does the amount due calculated by the system exceed the cost declared on the S-Mail site?

    Our payment period begins on the 1st of every month. So if you calculate your costs on a day other than the last day of the current month, you will be charged the regular cost of subscription for the period you have chosen PLUS the cost of subscription for the period from the date of payment till the end of the current month (the regular cost pro rata).

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  • How do I change my subscription period?

    Please enter your S-Mail box via web interface:

    https://mail.s-mail.com

    then choose "Account" in the upper menu (to the right) and press "Activate" next to the subscription plan you need.

    If you change your subscription plan from a less expensive to a more expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account.

    If you change your subscription plan from a more expensive to a less expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account AFTER your current subscription period is over.

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  • What rules are applied when debiting my S-Mail account?

    The following rules apply when debiting your S-Mail account:

    Our payment period begins on the 1st of every month. So if you activate your subscription plan (to start using S-Mail) on a day other than the last day of the current month, you will be charged the regular cost of subscription for the period you have chosen PLUS the cost of subscription for the period from the date of activation till the end of the current month (the regular cost pro rata).

    If you change your subscription plan from a less expensive to a more expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account.

    If you change your subscription plan from a more expensive to a less expensive one, the new plan will automatically take effect at 0:00 GMT (UTC) providing there is enough money on your S-Mail account AFTER your current subscription period is over.

    All payments are considered advance payments.

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